image: http://www.thestar.com.my/~/media/online/2017/07/23/20/52/mets_my_2407_pg2bb_mlkaward_yvonneleemy_3.ashx/?w=620&h=413&crop=1&hash=B8FEE00D68EB432EE6239B5AB14B300D95223131
Tourists viewing the panoramic sight from the 43rd floor of The Shore Sky Tower in Melaka. — Photos: A. MALEX YAHAYA/The Star
MELAKA: Frontline service personnel will need to be pleasant and friendly as the state presses on to achieve its target of 17 million tourists by end of 2017 said Chief Minister Datuk Seri Idris Haron.
“We do not want to see our image as a top tourist destination smeared just because a handful of service personnel are rude.
“Negative publicity affects our tourism industry and our relentless effort to make Melaka as the number one global holiday destination,” he said after a group of businessmen and hoteliers acknowledged Idris following Melaka’s achievement in receiving international recognition from reputable tourist portals between 2013 to 2017.
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Idris (right) congratulating The Shore Oceanarium and The Shore Sky Deli managing director Chew Chert Fong.
The event was held at the Sky Deli Restaurant on the 42nd floor of The Shore’s shopping complex here.
Also present were State Public Affairs, Human Resources and NGO Affairs committee chairman Datuk M.S. Mahadevan; Deputy Tourism, River, Beach and Island Development committee chairman Datuk Ghazale Muhamad as well as Melaka Historic City Council’s mayor Datuk Zainal Hussin.
Idris said business relating to tourism in the state must ensure that tourists have the most memorable experience here.
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